Frequently asked questions
To place an order, browse our catalog, add your desired products to the cart, then follow the checkout steps. If you encounter any issues, please contact us at info@myleore.fr.
We use Stripe, one of the world’s leading online payment providers, to ensure simple and highly secure transactions. All banking data is encrypted and processed according to the strictest security standards (PCI DSS Level 1 certification). Your information is never stored on our servers.
Payment methods accepted via Stripe include:
- Credit cards: Visa, Mastercard, American Express
- Apple Pay
- Google Pay
- Bancontact (Belgium)
- iDEAL (Netherlands)
- And other methods depending on your country
Order with confidence—your payment is in safe hands.
Once your order has been shipped, you will receive a confirmation email with a tracking link. You can also log into your account on our website to track the status of your order in real time.
If the product does not meet your expectations, you can return it to us in its original packaging within 14 days from the date of delivery. You can consult our Return Policy page for more details.
If you are interested in partnering with our company, we would be delighted to discuss it with you. Please fill out the contact request form, and our dedicated team will review your proposal. We are always open to new collaborations and partnerships.
We offer tiered pricing based on order volumes. Feel free to visit our page: Become a Reseller.
- If your order exceeds €50 (including tax), shipping is free. (France only)
- If your order does not exceed €50 (including tax), shipping costs will be calculated based on the weight of the package.